Privacy Policy 

We are delighted that you are interested in TOLLHAUS. We take data protection very seriously. You can generally use the website of TOLLHAUS Karlsruhe - Freier Kulturverein e.V. without providing any personal data. However, if a data subject wishes to use specific services offered by our organization via our website, the processing of personal data may be necessary. 

If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject. The processing of personal data, such as a data subject’s name, address, email address, or phone number, is always carried out in accordance with the General Data Protection Regulation and in compliance with the state-specific data protection regulations applicable to TOLLHAUS Karlsruhe - Freier Kulturverein e.V. Through this Privacy Policy, we aim to inform the public about the nature, scope, and purpose of the personal data we collect, use, and process. Furthermore, this Privacy Policy informs data subjects of their rights.

As the data controller, TOLLHAUS Karlsruhe - Freier Kulturverein e.V. has implemented numerous technical and organizational measures to ensure the most comprehensive protection possible of the personal data processed via this website. Nevertheless, internet-based data transmissions may generally have security vulnerabilities, meaning that absolute protection cannot be guaranteed. For this reason, any data subject is free to provide personal data to us via alternative means, such as by telephone.

1. Definitions

The privacy policy of TOLLHAUS Karlsruhe - Freier Kulturverein e.V. is based on the terminology used by European legislators and regulators when enacting the General Data Protection Regulation (GDPR). Our privacy policy is intended to be easy to read and understand for the general public as well as for our customers and business partners. To ensure this, we would like to explain the terms used in advance.

In this privacy policy, we use the following terms, among others:

a) Personal data

Personal data refers to any information relating to an identified or identifiable natural person (hereinafter “data subject”). A natural person is considered identifiable if they can be identified, directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

b) Data subject

A data subject is any identified or identifiable natural person whose personal data is processed by the controller.

c) Processing

Processing means any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or any other form of making available, alignment or combination, restriction, erasure, or destruction.

d) Restriction of processing

Restriction of processing means marking stored personal data with the aim of limiting its future processing.

e) Profiling

Profiling means any form of automated processing of personal data that consists of using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning work performance, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements of that natural person.

f) Pseudonymization

Pseudonymization is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures that ensure the personal data is not attributed to an identified or identifiable natural person.

g) Controller

The controller is the natural or legal person, public authority, agency, or other body that, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

h) Processor

A processor is a natural or legal person, public authority, agency, or other body that processes personal data on behalf of the controller.

i) Recipient

A recipient is a natural or legal person, public authority, agency, or other body to whom personal data is disclosed, regardless of whether or not that body is a third party. However, public authorities that may receive personal data in the course of a specific investigative mandate under Union law or the law of the Member States are not considered recipients.

j) Third Party

A third party is a natural or legal person, public authority, agency, or other body other than the data subject, the controller, the processor, and the persons authorized to process personal data under the direct responsibility of the controller or the processor.

k) Consent

Consent is any freely given, specific, informed, and unambiguous indication of the data subject’s wishes, expressed in the form of a statement or other unambiguous affirmative action, by which the data subject signifies agreement to the processing of personal data relating to him or her.


2. Name and address of the controller

The name and address of the controller, as defined by the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union, and other provisions relating to data protection, is:

TOLLHAUS Karlsruhe - Freier Kulturverein e.V.
Alter Schlachthof 35
76131 Karlsruhe
Germany
Tel.: +49721 - 964 05 0
E-Mail:
Website: www.tollhaus.de

3. Cookies

The websites of TOLLHAUS Karlsruhe - Freier Kulturverein e.V. use cookies. Cookies are text files that are placed and stored on a computer system via a web browser.

Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier for the cookie. It consists of a string of characters that allows websites and servers to associate the specific web browser in which the cookie was stored. This enables the visited websites and servers to distinguish the data subject’s individual browser from other web browsers that contain different cookies. A specific web browser can be recognized and identified via the unique cookie ID.

By using cookies, TOLLHAUS Karlsruhe - Freier Kulturverein e.V. is able to provide users of this website with more user-friendly services that would not be possible without the use of cookies.

Cookies allow us to optimize the information and content on our website to better serve the user’s needs. As mentioned earlier, cookies enable us to recognize users of our website.

The purpose of this recognition is to make it easier for users to use our website. For example, a user of a website that

uses cookies does not have to re-enter their login credentials every time they visit the website, because this information is retrieved by the website and the cookie stored on the user’s computer system. Another example is the cookie for a

shopping cart in an online store. The online shop uses a cookie to remember the items a customer has placed in the virtual shopping cart.

The data subject can prevent our website from setting cookies at any time by adjusting the settings of the web browser being used and thereby permanently object to the setting of cookies.

In addition, cookies that have already been set can be deleted at any time using a web browser or other software programs. This is possible in all common web browsers.

If the data subject disables cookies in the web browser they are using, some features of our website may not be fully accessible.

4. Collection of General Data and Information

The website of TOLLHAUS Karlsruhe - Freier Kulturverein e.V. collects a range of general data and information each time a data subject or an automated system accesses the website. This general data and information is stored in the server’s log files. 

The following may be collected: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrer), (4) the subpages accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet Protocol (IP) address, (7) the Internet service provider of the accessing system, and (8) other similar data and information that serve to prevent threats in the event of attacks on our information technology systems.

When using this general data and information, TOLLHAUS Karlsruhe - Freier Kulturverein e.V. does not draw any conclusions about the data subject. Rather, this information is required to (1) correctly deliver the content of our website, (2) optimize the content of our website for users, (3) ensure the ongoing functionality of our information technology systems and the technology of our website, and (4) provide law enforcement authorities with the information necessary for prosecution in the event of a cyberattack. This anonymously

collected data and information is therefore evaluated by TOLLHAUS Karlsruhe - Freier Kulturverein e.V. both statistically and with the aim of enhancing data protection and data security within our organization, ultimately to ensure an optimal level of protection for the personal data we process. The anonymous data from the server log files is stored separately from any personal data provided by a data subject.

5. Subscription to Our Newsletter

TOLLHAUS Karlsruhe - Freier Kulturverein e.V. informs its customers and business partners at regular intervals via a newsletter about the company’s offerings. The newsletter from our company can generally only be received by the data subject if (1) the data subject has a valid email address and (2) the data subject registers to receive the newsletter.

On our website, users are given the opportunity to subscribe to one or more newsletters. The newsletter system used is Mailchimp, provided by The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA. To ensure legal compliance and data protection, the so-called double-opt-in procedure is used. In this process, the potential recipient first receives an email containing a confirmation link. Only after confirmation is the address added to the distribution list. You can revoke your consent to the storage of your data and the use of your address for mailing by clicking the “Unsubscribe” link at the end of each newsletter. Further information on Mailchimp’s privacy policy can be found here: https://mailchimp.com/legal

The personal data transmitted to the data controller when subscribing to the newsletter is determined by the form used for this purpose. When you subscribe to the newsletter, we also store the IP address assigned by the Internet service provider (ISP) to the computer system used by the data subject at the time of registration, as well as the date and time of registration. The collection of this data is necessary to be able to trace any (potential) misuse of a data subject’s email address at a later date and therefore serves to provide legal protection for the data controller.

The personal data collected in connection with a newsletter subscription is used exclusively for sending our newsletter. Furthermore, newsletter subscribers may be informed by email if this is necessary for the operation of the newsletter service or a related registration, as might be the case with changes to the newsletter offering or alterations to the technical conditions. The personal data collected in connection with the newsletter service is not disclosed to third parties.

To track open and click-through rates, we use tracking codes in our newsletters (but not in system emails regarding subscription and unsubscription) to record when newsletters are opened and when web links are clicked. This data is stored in a pseudonymized format, whereby we replace all personal data (e.g., the email address) with an identifier (pseudonym). As a result, we do not store personal data together with usage data such as newsletter opens or clicks on web links. Furthermore, this ensures that these data cannot be merged, even at a later date. If you, as a recipient, wish to object to this pseudonymized tracking, you can unsubscribe from the list via the opt-out link at the end of each newsletter.

6. Newsletter Tracking

The newsletters from TOLLHAUS Karlsruhe - Freier Kulturverein e.V. may contain so-called web beacons. A web beacon is a tiny graphic embedded in emails sent in HTML format to enable log file recording and analysis. This allows for a statistical evaluation of the success or failure of online marketing campaigns. Using the embedded web beacon, TOLLHAUS Karlsruhe - Freier Kulturverein e.V. can determine whether and when an email was opened by a data subject and which links contained in the email were clicked by the data subject.

Such personal data collected via the tracking pixels contained in the newsletters is stored and analyzed by the data controller to optimize newsletter distribution and to better tailor the content of future newsletters to the interests of the data subject. This personal data is not disclosed to third parties. Data subjects are entitled at any time to revoke the separate declaration of consent provided via the double opt-in procedure. Following revocation, this personal data will be deleted by the data controller. TOLLHAUS Karlsruhe - Freier Kulturverein e.V. automatically interprets unsubscribing from the newsletter as a revocation.

7. Routine Deletion and Blocking of Personal Data

The data controller processes and stores the data subject’s personal data only for the period necessary to achieve the purpose of storage, or to the extent provided for by the European legislative and regulatory authorities or another competent legislator in laws or regulations to which the data controller is subject.

If the purpose of storage no longer applies or if a retention period prescribed by the European legislator or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with legal requirements.

8. Rights of the Data Subject

a) Right to Confirmation

Every data subject has the right, as granted by European legislation, to request confirmation from the data controller as to whether personal data concerning them is being processed. If a data subject wishes to exercise this right to confirmation, they may contact a representative of the data controller at any time.

b) Right of access

Any data subject whose personal data is being processed has the right, granted by the European legislator, to obtain from the controller, at any time and free of charge, information regarding the personal data stored about them and a copy of such information. Furthermore, the European legislator has granted the data subject the right to obtain the following information:

  • the purposes of the processing
  • the categories of personal data being processed
  • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations
  • where possible, the planned period for which the personal data will be stored, or, if this is not possible, the criteria used to determine that period
  • the existence of a right to rectification or erasure of personal data concerning them or to restriction of processing by the controller, or a right to object to such processing 
  • the existence of a right to lodge a complaint with a supervisory authority
  • if the personal data are not collected from the data subject: All available information regarding the origin of the data
  • the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and—at least in such cases—meaningful information regarding the logic involved, as well as the scope and intended consequences of such processing for the data subject
  • Furthermore, the data subject has the right to be informed whether personal data has been transferred to a third country or to an international organization. If this is the case, the data subject also has the right to be informed of the appropriate safeguards in connection with the transfer.
    If a data subject wishes to exercise this right, they may contact a representative of the controller at any time.

c) Right to Rectification

Every data subject whose personal data is being processed has the right, granted by European legislation, to request the immediate rectification of inaccurate personal data concerning them. Furthermore, the data subject has the right to request the completion of incomplete personal data—including by means of a supplementary statement—taking into account the purposes of the processing.

If a data subject wishes to exercise this right to rectification, they may contact an employee of the controller at any time.

d) Right to erasure (right to be forgotten)

Every data subject affected by the processing of personal data has the right, granted by European legislation, to request that the controller erase personal data concerning them without undue delay, provided that one of the following grounds applies and insofar as the processing is not necessary:

  • The personal data was collected or otherwise processed for purposes for which it is no longer necessary.
  • The data subject withdraws their consent on which the processing was based pursuant to Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR, and there is no other legal basis for the processing.
  • The data subject objects to the processing pursuant to Article 21(1) of the GDPR, and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR. 
  • The personal data was processed unlawfully.
  • The erasure of the personal data is necessary for compliance with a legal obligation under Union law or the law of the Member States to which the controller is subject. The personal data was collected in connection with information society services offered pursuant to Article 8(1) of the GDPR.

    • If any of the above reasons apply and a data subject wishes to request the erasure of personal data stored by TOLLHAUS Karlsruhe - Freier Kulturverein e.V., they may contact a representative of the controller at any time. The employee of TOLLHAUS Karlsruhe - Freier Kulturverein e.V. will ensure that the request for erasure is complied with without delay.

    If personal data has been made public by TOLLHAUS Karlsruhe - Freier Kulturverein e.V. and our company, as the controller, is obligated under Article 17(1) of the GDPR to erase the personal data, TOLLHAUS Karlsruhe - Freier Kulturverein e.V. shall take appropriate measures, including technical measures, taking into account available technology and implementation costs, to inform other controllers processing the published personal data that the data subject has requested from these other data controllers the deletion of all links to such personal data or of copies or replicas of such personal data, insofar as the processing is not necessary. The employee of TOLLHAUS Karlsruhe - Freier Kulturverein e.V. will take the necessary steps on a case-by-case basis.

e) Right to restriction of processing

Any data subject whose personal data is being processed has the right, granted by European legislation, to request that the controller restrict processing if any of the following conditions are met:

  • The data subject disputes the accuracy of the personal data, for a period enabling the controller to verify the accuracy of the personal data.
  • The processing is unlawful, the data subject opposes the erasure of the personal data and requests instead the restriction of the use of the personal data.
  • The controller no longer needs the personal data for the purposes of the processing, but the data subject requires it for the establishment, exercise, or defense of legal claims.
  • The data subject has objected to the processing pursuant to Article 21(1) of the GDPR, and it has not yet been determined whether the legitimate grounds of the controller override those of the data subject.

If any of the above conditions are met and a data subject wishes to request the restriction of personal data stored by TOLLHAUS Karlsruhe - Freier Kulturverein e.V., they may contact an employee of the data controller at any time. The employee of TOLLHAUS Karlsruhe - Freier Kulturverein e.V. will arrange for the restriction of processing.

f) Right to data portability

Every data subject whose personal data is being processed has the right, as granted by European legislation, to receive the personal data concerning them—which they have provided to a controller—in a structured, commonly used, and machine-readable format. They also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided, provided that the processing is based on consent pursuant to Art. 6(1)(a) GDPR or Art. 9(2)(a) of the GDPR or on a contract pursuant to Article 6(1)(b) of the GDPR, and the processing is carried out by automated means, provided that the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, when exercising their right to data portability under Article 20(1) of the GDPR, the data subject has the right to have their personal data transmitted directly from one controller to another, provided that this is technically feasible and does not adversely affect the rights and freedoms of others.

To exercise the right to data portability, the data subject may contact a staff member of TOLLHAUS Karlsruhe - Freier Kulturverein e.V. at any time.

g) Right to object

Any data subject affected by the processing of personal data has the right, granted by the European legislator, to object at any time, on grounds relating to their particular situation, to the processing of personal data concerning them that is carried out pursuant to Article 6(1)(e) or (f) of the GDPR. This also applies to profiling based on these provisions.

In the event of an objection, TOLLHAUS Karlsruhe - Freier Kulturverein e.V. will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the data subject, or the processing is necessary for the establishment, exercise, or defense of legal claims.

If TOLLHAUS Karlsruhe - Freier Kulturverein e.V. processes personal data for the purpose of direct marketing, the data subject has the right to object at any time to the processing of personal data for the purpose of such marketing. This also applies to profiling, insofar as it is related to such direct marketing. If the data subject objects to TOLLHAUS Karlsruhe - Freier Kulturverein e.V. regarding processing for direct marketing purposes, TOLLHAUS Karlsruhe - Freier Kulturverein e.V. will no longer process the personal data for these purposes.

In addition, the data subject has the right to object, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her that is carried out by TOLLHAUS Karlsruhe - Freier Kulturverein e.V. for scientific or historical research purposes or for statistical purposes pursuant to Art. 89(1) of the GDPR, unless such processing is necessary for the performance of a task carried out in the public interest.

To exercise the right to object, the data subject may contact any employee of TOLLHAUS Karlsruhe - Freier Kulturverein e.V. directly. The data subject is also free, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise their right to object by means of automated procedures using technical specifications.

h) Automated individual decision-making, including profiling

Every data subject affected by the processing of personal data has the right, granted by the European legislator, not to be subject to a decision based solely on automated processing—including profiling—that produces legal effects concerning the data subject or similarly significantly affects the data subject, provided that the decision (1) is not necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) is permitted by Union or Member State law to which the controller is subject, and that law provides for appropriate measures to safeguard the rights and freedoms as well as the legitimate interests of the data subject, or (3) is based on the data subject’s explicit consent.

If the decision is (1) necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) is made with the data subject’s explicit consent, TOLLHAUS Karlsruhe – Freier Kulturverein e.V. shall take appropriate measures to safeguard the rights and freedoms as well as the legitimate interests of the data subject, including at least the right to obtain human intervention on the part of the controller, to present their own point of view, and to contest the decision.

If the data subject wishes to exercise rights regarding automated decisions, they may contact an employee of the controller at any time.

i) Right to withdraw consent under data protection law

Every data subject affected by the processing of personal data has the right, granted by European legislation, to withdraw their consent to the processing of personal data at any time.

If the data subject wishes to exercise their right to withdraw consent, they may contact a representative of the data controller at any time.

9. Data Protection in Connection with Job Applications and the Application Process

The data controller collects and processes the personal data of applicants for the purpose of conducting the application process. Processing may also take place electronically. This is particularly the case when an applicant submits the relevant application documents to the data controller electronically, for example via email or through a web form on the website. If the data controller enters into an employment contract with an applicant, the transmitted data will be stored for the purpose of managing the employment relationship in compliance with legal requirements. If the data controller does not conclude an employment contract with the applicant, the application documents are generally deleted after notification of the rejection decision, provided that no other legitimate interests of the data controller preclude such deletion.

10. Data Protection Provisions Regarding the Use of Facebook

The controller responsible for processing has integrated components of the company Facebook into this website. Facebook is a social network.

A social network is a social meeting place operated on the Internet—an online community that generally enables users to communicate with one another and interact in a virtual space. A social network can serve as a platform for the exchange of opinions and experiences, or it enables the Internet community to provide personal or business-related information. Facebook enables users of the social network, among other things, to create private profiles, upload photos, and establish connections through friend requests.

The operating company of Facebook is Meta Platforms, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. If a data subject resides outside the USA or Canada, the controller responsible for the processing of personal data is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.

With every access to one of the individual pages of this website—which is operated by the data controller and on which a Facebook component (Facebook plug-in) has been integrated—the web browser on the data subject's information technology system is automatically prompted by the respective Facebook component to download a display of that Facebook component from Facebook. A comprehensive overview of all Facebook plug-ins can be accessed at https://developers.facebook.co....

As part of this technical process, Facebook receives information regarding which specific subpage of our website is being visited by the data subject.
If the data subject is simultaneously logged into Facebook, Facebook detects—with every access to our website by the data subject, and for the entire duration of the data subject's stay on our website—which specific subpage of our website the data subject is visiting. This information is collected by the Facebook component and associated by Facebook with the data subject's respective Facebook account. If the data subject activates one of the Facebook buttons integrated into our website—for example, the "Like" button—or submits a comment, Facebook associates this information with the data subject's personal Facebook user account and stores this personal data.

Facebook receives information via the Facebook component that the data subject has visited our website whenever the data subject is simultaneously logged into Facebook at the time of accessing our website; this occurs regardless of whether or not the data subject clicks on the Facebook component.

If the data subject does not wish for such information to be transmitted to Facebook, they can prevent this transmission by logging out of their Facebook account before accessing our website. The Data Policy published by Facebook, which is accessible at https://de-de.facebook.com/abo..., provides information regarding Facebook's collection, processing, and use of personal data. Furthermore, it explains the various settings options Facebook offers to protect the privacy of the data subject.

11. Data Protection Provisions Regarding the Use of Instagram

The controller responsible for processing has integrated components of the Instagram service into this website. Instagram is a service that qualifies as an audiovisual platform, enabling users to share photos and videos, as well as to redistribute such data across other social networks.

The operating company of the Instagram services is Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, USA.

With every visit to one of the individual pages of this website—which is operated by the controller responsible for processing and on which an Instagram component (Insta-Button) has been integrated—the internet browser on the data subject's information technology system is automatically prompted by the respective Instagram component to download a display of the corresponding Instagram component. As part of this technical process, Instagram gains knowledge of which specific subpage of our website is being visited by the data subject.

If the data subject is simultaneously logged into Instagram, Instagram recognizes—with every visit to our website by the data subject, and for the entire duration of the respective stay on our website—which specific subpage the data subject is visiting. This information is collected by the Instagram component and associated by Instagram with the data subject's respective Instagram account. If the data subject activates one of the Instagram buttons integrated into our website, the data and information transmitted thereby are assigned to the data subject's personal Instagram user account and are stored and processed by Instagram. Instagram receives information via the Instagram component that the data subject has visited our website whenever the data subject is simultaneously logged into Instagram at the time of accessing our website; this occurs regardless of whether or not the data subject clicks on the Instagram component. If the data subject does not wish for such information to be transmitted to Instagram, they can prevent this transmission by logging out of their Instagram account before accessing our website.

Further information and Instagram’s applicable privacy policy can be accessed at https://help.instagram.com/155... and https://www.instagram.com/abou....


12. Data Protection Provisions Regarding the Use of Twitter

The controller responsible for processing has integrated components from Twitter into this website. Twitter is a multilingual, publicly accessible microblogging service on which users can publish and disseminate so-called "Tweets"—short messages limited to 140 characters. These short messages are accessible to everyone, including persons who are not registered with Twitter. However, Tweets are also displayed to the respective user's so-called "followers." Followers are other Twitter users who subscribe to a user's Tweets. Furthermore, Twitter enables users to reach a broad audience via hashtags, links, or retweets.

The operating company of Twitter is Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.

With every visit to one of the individual pages of this website—which is operated by the controller responsible for processing and on which a Twitter component (Twitter button) has been integrated—the internet browser on the data subject's information technology system is automatically prompted by the respective Twitter component to download a display of the corresponding Twitter component from Twitter. Further information regarding the Twitter buttons is available at https://about.twitter.com/de/r.... As part of this technical process, Twitter gains knowledge of which specific subpage of our website is being visited by the data subject. The purpose of integrating the Twitter component is to enable our users to disseminate the content of this website further, to promote this website in the digital world, and to increase our visitor numbers.

If the data subject is simultaneously logged into Twitter, Twitter recognizes—with every visit to our website by the data subject, and for the entire duration of the respective stay on our website—which specific subpage of our website the data subject is visiting. This information is collected by the Twitter component and associated by Twitter with the data subject's respective Twitter account. If the data subject activates one of the Twitter buttons integrated into our website, the data and information transmitted thereby are assigned to the data subject's personal Twitter user account and are stored and processed by Twitter.

Via the Twitter component, Twitter receives information indicating that the data subject has visited our website whenever the data subject is simultaneously logged into Twitter at the time of accessing our website; this occurs regardless of whether or not the data subject clicks on the Twitter component. If the data subject does not wish for such information to be transmitted to Twitter, they can prevent this transmission by logging out of their Twitter account prior to accessing our website.

Twitter's applicable privacy policy is available at https://twitter.com/privacy?la....

13. Data Protection Provisions Regarding the Use of YouTube

The controller responsible for processing has integrated components from YouTube into this website. YouTube is an internet video portal that allows video publishers to upload video clips free of charge and enables other users to view, rate, and comment on these clips—also free of charge. YouTube permits the publication of all types of videos; consequently, full-length films and television programs, as well as music videos, trailers, or videos created by users themselves, are accessible via the portal.

The operating company of YouTube is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

Each time an individual page of this website—which is operated by the controller responsible for processing and on which a YouTube component (YouTube video) has been integrated—is accessed, the internet browser on the data subject's information technology system is automatically prompted by the respective YouTube component to download a display of that component from YouTube. Further information regarding YouTube can be accessed at https://www.youtube.com/yt/abo.... As part of this technical process, YouTube and Google acquire knowledge of which specific subpage of our website is being visited by the data subject.

If the data subject is simultaneously logged into YouTube, YouTube recognizes—upon the access of a subpage containing a YouTube video—which specific subpage of our website the data subject is visiting. This information is collected by YouTube and Google and associated with the data subject's respective YouTube account.

YouTube and Google receive information via the YouTube component that the data subject has visited our website whenever the data subject is simultaneously logged into YouTube at the time of accessing our website; This occurs regardless of whether or not the data subject clicks on a YouTube video. If the data subject does not wish for such information to be transmitted to YouTube and Google, they can prevent this transmission by logging out of their YouTube account before accessing our website.

The data protection policies published by YouTube—which are available at https://www.google.de/intl/de/...—provide information regarding the collection, processing, and use of personal data by YouTube and Google.

14. Data Protection Policies Regarding the Use of ReserviX

The controller responsible for data processing has integrated components from ReserviX into this website. ReserviX is an online ticketing portal that enables event organizers to sell admission tickets for events, and enables customers to purchase admission tickets for events, via the Internet.

The operating company of ReserviX is Reservix GmbH, Humboldtstraße 2, 79098 Freiburg im Breisgau, Germany.

The data protection policies published by ReserviX—which are available at https://s3.eu-central-1.amazon...—provide information regarding the collection, processing, and use of personal data by ReserviX.

15. Privacy Policy Regarding the Use of Matomo

a) Purpose of Data Processing

This website uses Matomo, an open-source, self-hosted software tool, to collect anonymous usage data for this website.

Visitor behavior data is collected in order to identify potential issues—such as "page not found" errors, search engine problems, or unpopular pages. Once the data (e.g., the number of visitors encountering error pages or viewing only a single page) has been processed, Matomo generates reports for the website operators, enabling them to take appropriate action (e.g., making layout adjustments, creating new content, etc.).

Matomo processes the following data:

  • Cookies
  • Anonymized IP addresses (by removing the last two bytes—e.g., 198.51.0.0 instead of 198.51.100.54)
  • Pseudo-anonymized location data (based on the anonymized IP address)
  • Date and time
  • Title of the page being viewed
  • URL of the page being viewed
  • URL of the preceding page (if the browser permits this)
  • Screen resolution
  • Local time
  • Files that were clicked on and downloaded
  • External links
  • Page generation time
  • Country, region, and city (estimated with low precision based on the IP address)
  • Main browser language
  • Browser User Agent
  • Interactions with forms (excluding the actual content entered into the forms)

b) Indirect Data Collection

Server Logs

When you use this website, the access request is recorded by the website's host (the Kulturzentrum Tollhaus Karlsruhe). This log contains your IP address, which indirectly identifies you via your Internet Service Provider. The recording of this data is a statutory requirement and is necessary for security purposes. There is no option to opt out of this logging; however, the data is never used for any other purposes.

c) Basis of Legitimate Interest

The data processing described herein is based on the principle of legitimate interest.

Processing this data helps us determine what is working well on our website and what is not. For example, this allows us to determine whether our content is well-received or how we can improve the website's structure. Our team benefits from this and can take appropriate action. Consequently, thanks to this data processing, you benefit from a website that is constantly improving.

Without this data, we would be unable to provide this service. Your data is used exclusively to enhance the user experience of the website.

d) Recipients of the Data

Personal data is transmitted to:

  • Us (the tollhaus.de team)
  • Kulturzentrum Tollhaus Karlsruhe (Host and administrator of the website)
  • 1&1 Telecom GmbH (Server host)

e) Details Regarding Transfers to Third Countries

The data associated with this website and Matomo is hosted in Germany. The data never leaves the EU.

f) The Right to Lodge a Complaint with the Data Protection Authority

If you believe that the manner in which we process your data using Matomo violates applicable law, you have the right to lodge a complaint with the data protection authority.

16. Legal Basis for Processing

Art. 6(1)(a) of the GDPR serves as the legal basis for our company for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party—as is the case, for example, with processing operations necessary for the delivery of goods or the provision of any other service or consideration—the processing is based on Art. 6(1)(b) of the GDPR. The same applies to such processing operations that are necessary for the implementation of pre-contractual measures, for instance in cases of inquiries regarding our products or services. If our company is subject to a legal obligation that necessitates the processing of personal data—such as for the fulfillment of tax obligations—the processing is based on Art. 6(1)(c) of the GDPR. In rare cases, the processing of personal data may become necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor to our premises were to be injured and, as a result, their name, age, health insurance data, or other vital information had to be passed on to a doctor, a hospital, or other third parties. In such instances, the processing would be based on Art. 6(1)(d) of the GDPR. Finally, processing operations may be based on Art. 6(1)(f) of the GDPR. This legal basis applies to processing operations that are not covered by any of the aforementioned legal bases, provided that the processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests, fundamental rights, and fundamental freedoms of the data subject. Such processing operations are permissible for us, in particular, because they have been specifically mentioned by the European legislator. In this regard, he took the view that a legitimate interest could be presumed to exist if the data subject is a customer of the controller (Recital 47, second sentence, GDPR).

17. Legitimate Interests in Processing Pursued by the Controller or a Third Party

If the processing of personal data is based on Article 6(1)(f) of the GDPR, our legitimate interest lies in the conduct of our business activities for the benefit of the well-being of all our employees and shareholders.

18. Duration for Which Personal Data Will Be Stored

The criterion for the duration of the storage of personal data is the respective statutory retention period. After the expiration of this period, the corresponding data is routinely deleted, provided that it is no longer required for the fulfillment or initiation of a contract.

19. Statutory or Contractual Requirements Regarding the Provision of Personal Data; Necessity for the Conclusion of a Contract; Obligation of the Data Subject to Provide Personal Data; Possible Consequences of Failure to Provide Such Data

We hereby inform you that the provision of personal data is, in part, statutorily required (e.g., by tax regulations) or may arise from contractual provisions (e.g., details regarding the contractual partner). Occasionally, for the conclusion of a contract, it may be necessary for a data subject to provide us with personal data, which must subsequently be processed by us. For instance, the data subject is obliged to provide us with personal data if our company enters into a contract with them. Failure to provide the personal data would result in the contract with the data subject being unable to be concluded. Prior to providing personal data, the data subject must contact one of our employees. Our employee will clarify to the data subject, on a case-by-case basis, whether the provision of the personal data is statutorily or contractually required or necessary for the conclusion of the contract, whether there is an obligation to provide the personal data, and what consequences the failure to provide the personal data would entail.

20. Existence of Automated Decision-Making

As a responsible company, we do not engage in automated decision-making or profiling.

This Privacy Policy was generated by the Privacy Policy Generator of DGD Deutsche Gesellschaft für Datenschutz GmbH—which serves as an external Data Protection Officer in Frankfurt am Main—in cooperation with RC GmbH (a company that refurbishes used computers) and the law firm WILDE BEUGER SOLMECKE | Rechtsanwälte.