FAQs

Opening & Access

  • When does the festival site open?
    We open on event days no later than one hour before the start of the first performance. Weather permitting, the heart of our festival is the ATOLL Garden & the TOLLHAUS Foyer.
  • When do doors open, when admission to the events begin?Admission to the auditoriums and marquees usually begins 10 minutes before the performance starts. For most performances, admission is no longer permitted once the performance has begun.
  • Can I take food or drink into the performances?
    Drinks are generally allowed, but in rare cases they are not – if in doubt, please ask at the bar or the information desk. 
    Food is not permitted during performances.

Venues

  • How far away are the venues beside the TOLLHAUS?
    The beautiful Swiss tent is pitched opposite the TOLLHAUS.
    It takes 10 minutes to walk from the Tollhaus to Halle76, home of the Maccaroni Children’s and Youth Circus, and just 5 minutes to Otto-Dullenkopf Park. The ZKM (Centre for Art and Media, Lorenzstraße 19, 76135 Karlsruhe) can be reached by tram (line 2).
  • If other venues are mentioned, please provide the exact details or meeting points in good time via the ATOLL website.
  • Where to go after the performance?
    We recommend the lovely Atoll Garden and the TOLLHAUS foyer with its food and drink options. Here you can round off the evening, discuss what you’ve experienced and meet the artists.

Service

  • Food & drink?
    Water, beer, wine, soft drinks, coffee and tea, as well as a selection of delicious ATOLL treats such as soups, quiches and salads, are available in the TOLLHAUS foyer.
  • Is there a cloakroom?
    We set up a cloakroom for guests in the TOLLHAUS foyer. You can also find lovely items in the Atoll Shop there.
  • Lost & Found?
    Our cloakroom in the TOLLHAUS foyer is the place to go for lost or found items.
  • Where can I get tickets and information on site?
    Our information desk is located at the main entrance to the TOLLHAUS. The ticket office is right next door in the vestibule.

Age information & notes

  • Age recommendations are noted in the respective programme descriptions. We ask that you observe these age recommendations.
  • Our notes are not intended to give away plot details or limit the impact of a production, guest performance or show. Rather, they are intended as voluntary information and guidance for visitors who wish to know before their visit whether certain content or effects may be present.

Getting there

  • Where can I park? There are a few parking spaces in front of the TOLLHAUS. The Messplatz is an alternative. However, we recommend cycling or taking the tram.
  • The best way to reach the TOLLHAUS is by tram (lines 1, 2, 5, S2, S4, S5/S51, S7 and S8). The ‘Tullastraße/Alter Schlachthof’ stop is just a 3-minute walk from the TOLLHAUS.